With the holidays rapidly approaching, I wanted to take a moment to go over office closures and such for XM Tek’s Flower Mound office.

XM Tek’s Flower Mound office will be closed the following dates:

November 15-19 for travel
November 24-26 for Thanksgiving

December 23 – January 3 for Christmas and New Years

Emergency numbers are in place and we can be contacted using them for outages or other critical emergencies.  Otherwise, please call or email and we will get back to you.

First of all, thank you for being an XM Tek customer, we really appreciate your business.

This has been an exciting year for us as we have grown and developed new products and offerings to help your business. One of these new offerings is managed hosting.

Most of you have been enjoying the benefits of managed hosting all along, but due to time and server costs increases, we face the hard issue of having to charge for it starting January 1, 2011.

With managed hosting, we will take care of all your systems administration tasks, at least once a month to ensure everything you have on our servers is running at its most secure and most efficient. If you have WordPress, Joomla, Drupal, PHPX, or other software installed, we will continue to keep it up to date and secure, in addition to managing your email accounts and databases. In fact, little will change from a service standpoint other than we will be more diligent about it as it is now a charged service.

If you do not have any software installed above what came with the server, or do not require us to manage it for you, then nothing will change. The prices for un-managed services are remaining the same.

To view our new packages and prices, please go to our Web Hosting page.

If you would like a good example of another hosting company that does managed hosting, especially WordPress, please check out Media Temple.  I do not think though, they actually keep your WP install up to date, they just support it better than most hoses.

If you wish to keep being a managed hosting customer, your price would normally increase by around 100%, but since you are a valued customer, the price increase will be only 50%. This offer is only valid for current customers electing to move to managed hosting effective Jan. 1 2011.

In December, we will be sending the annual invoices. The new prices will be reflected there. If you do not wish to keep all the same great services, please let us know, and will make sure to drop your account to un-managed hosting to keep your price the same, but also move the responsibly of administration to you.

Also, effective Jan 1 2011, all support requests must go through our support portal. You will be emailed a username and password in December. This system allows us to better track and respond to your requests, as well as ensure someone is watching the queue versus emailing someone (usually Ryan) directly.

Thank you for your business, have a great holiday season, and we look forward to being your IT partner in 2011.

Regards,

The XM Tek Team
Ryan, Jessica, Von, Tony, and Illianna

As we have worked to spin off the various parts of the company based on their core roles, we have redesigned and shuffled the content on this website to more closely reflect what it is we do here.

These changes are to better serve our customers and clients through our various companies.  The old Oil & Gas Division is now XM Tek Energy Services and can be found at http://www.xmtekenergy.com.

This website, xmtek.net, is for our digital agency clients to get a better understanding of how we work with technology to better their businesses and bottom lines.

Our Dallas Office will be closed from Friday, August, 13th until Tuesday, August, 24th for our employees to take vacations before school starts.

All functions will resume on Wednesday, August, 25th.

In observance of Independence Day, XM Tek offices will be closed on Monday, July 5th.  They will open at 9a CDT on July 6th.

Due to the rapid growth over the last six months of the oil & gas division, we are pleased to announce the formation of a new company: XM Tek Oil & Gas LLC.  This Texas company is a wholly owned subsidiary of XM Tek and will acquire all oil & gas related assets, liabilities, and relationships from the parent company within the next thirty days.  The address and contact information will remain unchanged for the time being.

We are moving offices, so please take note of the new address:

XM Tek LLC
3634 Long Prairie Road, Suite 108-170
Flower Mound, TX 75022

The phones are moving with us, so they are staying the same.  You should be getting a letter in the near future with this as well.

By now everyone has gotten their Joint Operator Agreements for 2010.  Pretty much everything is staying the same, the primary difference is that all royalty and working interest holders are now paid/billed quarterly, within 60 days of the end of the quarter.  This is in an effort to reduce overhead, since billing only happens four times instead of twelve, but also to reduce the need for adjustment entries against previous periods due to un-billed or late bills from vendors.  Do not worry, we didnt forget the billing that would normally go out on Feb 16th, instead look for it around May 1, or about 30 days after the close of the quarter.

Our offices will be closed from December 23 until January 4 2010 so that our employees may spend the holidays with their loved ones.  If you have an emergency during that time, please contact Ryan Meinzer on his cell phone, otherwise call our office line and leave a message and we will return your call when we return to the office in the new year.  Merry Christmas to you and yours and have a blessed 2010.